Work opportunity! OPS Program Coordinator

Kyoko H

Work Opportunity with Providence Health Care:

OPS Program Coordinator
Temporary P/T

Within the context of a patient, client and family-centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Patient Care Manager, Overdose Prevention Site (OPS), the OPS Program Coordinator coordinates the day-to-day operations of the OPS. The OPS Program Coordinator is a person who self-identifies as a Peer, meaning a person with lived/living experience relevant to the client group served, such as structural inequity, interpersonal trauma, racism, trauma, substance use, poverty, sex work, and/or physical or mental health challenges. This role works as an embedded team member in the Urban Health and Substance Use (UHSU) Program and works alongside the OPS Peer Support workers, UH Peer Coordinator, UHSU Managers and UHSU Educators to support the daily operations of the OPS for patients and families receiving services at Providence Health Care (PHC).

This position acts as an onsite lead resource for patients, OPS peer support workers and healthcare providers by providing leadership and support in service delivery, assessing and communicating to the Patient Care Manager around resource needs, and promoting relationships that are trauma informed, free of anti-Indigenous racism, and person centered.

The OPS Program Coordinator participates in development and implementation of program services and promotes meaningful engagement with Peers to support this work. Performs a variety of duties in the operation of the OPS including communications, maintenance, safety management, site logistics, maintaining workflows, and collecting/submitting data. Supervises OPS Peer Support workers, coordinates and co-facilitates Peer orientation and ongoing training, identifies opportunities for skill enhancement, and provides Peer-based mentoring, leadership skills development and support to Peers working at OPS. Promotes a safe, healthy environment that instills a sense of dignity and self-respect for all peer workers. Performs duties such as supporting adherence to organizational policies and procedures, confidentiality requirements, supporting safety initiatives and creating basic statistical reports and other administrative tasks required by the program. Provides daily staff check-ins, regular debriefs, and assists in maintaining a safe and respectful work environment. Communicates with PHC services including but not limited to: Housekeeping, Food Services, Security and Unit services.

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